Career
Career
A career with Couvre-Planchers Loiselle,
is to take advantage of exciting and motivating jobs.
All our available positions
The main functions and responsibilities of the Project Manager include, but are not limited to, the following:
- Ensure coordination and communication between the seller and installer.
- Monitor project progress according to schedules and deadlines.
- Ensure compliance with safety regulations on construction sites for workers.
- Take measures for future projects in collaboration with sales consultants.
- Include all relevant information on the measurement sheet to guide the installer during installation, in collaboration with sales consultants. Identify potential installation obstacles on the construction site during measurement taking and arrange for their correction to enable the required installation for the client.
- Include all relevant information on the measurement sheet to guide the installer during installation, in collaboration with sales consultants.
- Supervise installers on a daily basis to ensure smooth progress of installations.
- Participate in the development of procedures, work methods, and continuous improvement.
- Communicate with the warehouse to ensure availability of materials required for installation.
- Handle merchandise returns.
Qualifications:
Required: High School Diploma or other relevant training with knowledge of the construction industry.
Language:
Required: Fluent in written and spoken French.
Desired: English (an asset).
Experience:
Required: Minimum of 6 years of experience in the construction industry.
Asset: Knowledge of all types of flooring coverings.
The main functions and responsibilities of the Sales Consultant/Designer include, but are not limited to, the following:
- Welcome the client and identify their needs.
- Assist the client in finding the specified products.
- Present samples and provide advice on product specifications, types of installation, etc.
- Open a quote with Surfagest.
- Complete the quote with the client (if it’s for materials only).
- Follow up on the quote.
- Ensure follow-up on installation requests.
- Convert the quote into a sales order.
- Collect the customer’s deposit and record the amount on the sales order.
- Manage the sales order.
- Monitor daily orders in progress.
- Contact the customer when the goods arrive at the warehouse and confirm the pickup date with them.
- Request the remaining balance from the customer.
- Print the delivery or pickup order the day before or on the same day as the customer’s arrival.
- Go to the notification page and invoice orders with the status “Shipped.”
- After the installation is completed, contact the installer to check for any returns.
- Organize the materials after customer meetings.
Desired Skills:
- Positive attitude and customer relationship skills.
- Good communication in French.
- English communication (an asset).
Skills:
- Possess sales training or equivalent experience.
- Knowledge of the flooring industry (an asset).
The main duties and responsibilities of the Installer include, but are not limited to, the following:
- Ensure the maintenance and management of the installation equipment.
- Ensure up-to-date knowledge of installation types and materials.
- For the team leader, ensure the use of appropriate goods for the site. In case of anomalies, contact the sales advisor in charge of the project. Plan the progress of the work on a day-to-day basis.
- For the team leader, complete the “Daily Report” Excel file at the end of each day regarding the progress of the work.
- For the team leader, notify the sales advisor of any need for additional materials in order to arrange for pickup from the warehouse. On the day of pickup, provide the warehouse teams with the project reference number and collect the materials.
- For the team leader, ensure at the end of the project that the installation has been properly carried out.
- Ensure the quality of the work performed at the end of each day. Any anomalies should be corrected as soon as possible.
- Ensure cleanliness of the site throughout the work.
Qualifications:
Required: Vocational Diploma (DEP) in tiling or other relevant specialization with knowledge of the construction sector.
Language:
Required: Fluent in written and spoken French.
Desired: English (an asset).
Skills, Knowledge, and Abilities:
- Ability to meet deadlines.
- Excellent written and oral communication skills.
- Diplomatic approach when dealing with clients.
- Sense of urgency and ability to prioritize.
- Results-oriented and problem-solving mindset.
- Adaptability and excellent judgment.
- Demonstrated interest in the work being carried out.
The main functions and responsibilities of the Warehouse Clerk include, but are not limited to, the following:
- Performing the merchandise receiving process (relevant documentation, product labeling, coding, and data entry).
- Ensuring that the received goods are correct and in good condition.
- Preparing orders for delivery and for customers to pick up.
- Ensuring proper layout of traffic areas within the warehouse.
- Projecting a courteous and professional image to customers.
- Working closely with all company personnel.
- Maintaining a clean and orderly work environment.
- Ensuring the safety of the premises.
- Welcoming customers and installers and providing them with necessary equipment.
- Taking on any other tasks as requested by the immediate supervisor.
Desired Skills:
- Capable of lifting loads weighing up to 35 kg.
- Organizational skills.
- Versatility.
We’re looking for a versatile person interested in the position of delivery driver. Do you recognize yourself? The following may interest you!
Les Couvre-Planchers Loiselle, a family business founded in 1983, has a unique team of seasoned and concerned professional designers and installers.
Your main tasks:
- Learn about the delivery route from the manager;
- Ensure loading and that all items on the order form are loaded into the truck in the ideal order of unloading;
- Carry out a loading check to ensure the completeness of the items to be delivered;
- Respect the course as much as possible and communicate any changes to the immediate superior;
- When the sales consultant requests it, contact the customer by telephone to notify him of the arrival of the load;
- Unload the goods respecting the standard safety rules. Verify the accuracy of unloaded items with the customer if necessary.
Desired Skills:
- Ability to meet deadlines
- Ability to work under stress
- Sense of urgency and priority management
- Adaptability and excellent judgement
- Good driving record
- Good physical shape
Skills:
- Valid class 5 driver’s license
- Excellent fluency in French
- Knowledge of the road network (asset)
- Fluency in English (asset)
Who we are
More than just a company, Les Couvre-planchers Loiselle has been a benchmark in its field for over 20 years.
At the heart of flooring innovation, we combine superior quality with unparalleled service.
Your mission:
You will play an essential role in supporting our sales team.
You’ll be responsible for providing exceptional customer service, helping to manage orders and follow-ups, and assisting our sales representatives in their day-to-day activities.
Your role :
- Be our customers’ first point of contact, whether in person, on the phone or by e-mail.
- Offer an outstanding customer experience by responding to requests and enhancing the value of our products.
- Actively support our sales representatives, from initial contact to post-sales follow-up.
- Ensure impeccable order management, internal coordination and accurate updating of customer files.
- Contribute effectively to teamwork by working closely with all staff and departments.
Your qualifications :
- Solid experience in customer service or sales support.
- Excellent communication skills, both written and oral.
- The ability to quickly establish good relations with customers and ensure their satisfaction.
- A high degree of autonomy, a pronounced sense of organization and the ability to manage several tasks simultaneously.
- Knowledge of flooring products would be an asset.
- A good command of current IT tools.
What we offer:
- A rewarding work environment within a company recognized in its field.
- Training and professional development opportunities.
- Competitive compensation and benefits.
Are you an experienced tiler looking for a stimulating challenge and a pleasant working environment?
Les Couvre-Planchers Loiselle, a family-run business in operation since 1983, is looking for a talented tile setter to join its team of experts.
Why join our team?
- Competitive advantages
- Team leader bonus
- Gym at your disposal
- Vehicle supplied
- 500 annual bonus program
Your daily routine :
Preparing and laying tiles :
- Prepare and define surfaces to be coated.
- Follow installation plans.
- Lay and secure tiles.
- Cut and fit tiles as required.
- Align and plumb the tiles.
- Install aggregate-based materials.
- Replace damaged tiles.
Application of adhesive and finishing materials:
- Mixing and applying adhesive materials (mortar, cement, glue, etc.).
- Apply grout between tiles and remove excess.
- Mix, apply and polish compounds.
- Lay mosaic tiles to create decorative patterns.
- Respect health and safety measures in the workplace.
- Perform any other related tasks.
Desired Skills:
- Ability to meet deadlines
- Ability to work under stress
- Sense of urgency and priority management
- Adaptability and excellent judgement
- Negotiation skills and strategic thinking
Requirements:
- Carte de compétence carreleur-compagnon (compulsory)
- Valid driver’s license (mandatory)
- Experience in commercial tiling (an asset)
Schedule: Monday to Friday – 40 hours per week
If you think you’re THE person we’re looking for, apply now!
